Apple Building #4

Pando Telecom was engaged to terminate and professionally test cables for Apple Building #4 in Boulder, Colorado. The project initially presented itself as a straightforward task, but it quickly evolved into a more complex endeavor as unforeseen changes arose. This case study demonstrates Pando's ability to adapt to project changes, manage challenges on-site, and deliver exceptional results.

Challenges and Solutions

Initial Challenge: Cable Type and Connector Mismatch

Upon arrival on-site, Pando's team discovered a significant deviation from the original project specifications. The cables, initially communicated to be LMR style with EZ connectors, were actually air dielectric cables with standard Commscope connectors. This unexpected change could have caused significant delays and complications, but Pando's engineers were well-prepared.

Solution:

Thanks to Pando’s preparedness and resourcefulness, the engineer on-site was able to adapt quickly, utilizing the necessary tools and knowledge to terminate the air dielectric cables with the correct Commscope connectors. The job was completed successfully despite the initial confusion, showcasing Pando’s adaptability and technical expertise.

Secondary Challenge: Connector Style Change

Shortly after the first round of terminations was completed, Pando was informed by the customer that the connector style needed to be swapped out for an alternative connector. This change required immediate action to ensure the project stayed on schedule.

Solution:

Pando promptly dispatched their engineering team back to the site. The engineers swiftly re-terminated the cables with the new connectors and conducted thorough sweep testing to confirm the quality of the installation. This swift response and efficient problem-solving ensured that the project was completed without further delays.

Outcome

Although this project was smaller in scale compared to Pando's usual engagements, it was an excellent opportunity to demonstrate the company's versatility, preparedness, and commitment to client satisfaction. By effectively managing the project’s shifting requirements, Pando was able to deliver a successful outcome that met the customer’s needs.

This case exemplifies Pando's capability to handle dynamic projects, regardless of size, while maintaining a high standard of quality and service.

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